Can't download LZPro theme update zip - Acme Themes

Can’t download LZPro theme update zip

Best Premium and Free WordPress Themes › Forums › Lawyer Zone › Can’t download LZPro theme update zip

Viewing 7 posts - 1 through 7 (of 7 total)
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  • December 11, 2024 at 3:20 pm #114480
    Oliver Partridge
    Participant

    I did a renewal last month on a Lawyer Pro licence but can’t download the theme files form my Acme Themes account.

    What info would you need from me to help troubleshoot

    December 13, 2024 at 11:23 am #114509
    acmesupports
    Keymaster

    Dear Oliver,
    Let us know your Order id here. We shall check it.
    Best Regards!

    December 16, 2024 at 12:05 pm #114527
    Oliver Partridge
    Participant

    Hi, I believe the order number is 114265. But I got a few additional orders for the same licence and they appeared to be autogenerated as nothing was taken from our bank account

    114393
    114367
    114338
    114317
    114304
    114296
    114287
    114281
    114279
    114275
    114272
    114268

    January 2, 2025 at 1:09 pm #114628
    Oliver Partridge
    Participant

    Bump.. any help with this?

    January 6, 2025 at 7:54 pm #114634
    kelly
    Participant

    Hi Oliver, I’m experiencing a similar issue and see that you have been waiting nearly a month for resolution. I’m beginning to believe these are hopeless issues for both you and me. I can’t wait as long as you. I will most likely have to file some other action or complaint against Acme Themes. Such a shame.

    January 13, 2025 at 1:13 pm #114645
    Oliver Partridge
    Participant

    Hi Acme Support, any update on this please?

    January 15, 2025 at 4:17 pm #114650
    acmesupports
    Keymaster

    Dear Oliver,
    We are sorry for being late to reply. We have forwarded this issue to our senior management. You will be replied soon.
    Best Regards!

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