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Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
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  • #5113
    Kellie K.
    Participant

    Hi,
    I published a post on monday 3/21 and everything was working fine. Yesterday I was trying to post a recipe, but when I previewed it, my images will not show in the post. I can see the featured image IN the printable recipe itself, but the images in the post or in the instructions will not work. I haven’t published the post yet due to these images being screwed up. My website is http://www.thekuriouskaleidoscope.com. The original image size is 5184 x3456. I have tried inserting the original sized image as a medium size image, and this did not work. I have tried scaling the original image down to a smaller size but this did not work either. I have reuploaded the images, and they still will not work. Please help! This is a new issue caused in the past couple days and I have not done any updates or anything since then. I did try inserting a photo that’s been in my Media Library for a few days (it was in the post on monday and it worked just fine) and I inserted THIS photo into my recipe post and then previewed it – IT WORKED. Only newly uploaded images are experiencing this issue.

    #5116
    acmethemes
    Keymaster

    Hello Kellie K,
    While uploading the images, is there any error message or something noticed? If you find any message or notice please let us know. If you are able to add the images on media library and set the featured image and then the images is not previewed ? There are various reason for this type of issues, so we can’t tell you what the exact reason is. It would better if you provide the exact error message(if appeared).

    Thanks

    #5115
    Kellie K.
    Participant

    Hi, I just kept trying, and deleting the pictures from my media library and reuploading them and it finally worked. The pictures would not show in the preview although the feature image would work. I am good now, but just hoping this doesn’t happen again in my next post! I was not receiving an error message, it just would take a moment to load in the preview and then would show up as a link with the photo title that wouldn’t go anywhere when I clicked it. If this happens again, I will try to show you more details!

    #5114
    acmethemes
    Keymaster

    Hello,
    May be there is something problem on server. No any such issue is noticed here. So please try to find the solution yourself. If the issue is still remaining, please do contact us.

    Best Regards,
    Acme Supports

Viewing 4 posts - 1 through 4 (of 4 total)
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