Not able to download Pro Version - Acme Themes

Best Premium and Free WordPress Themes Forums AcmePhoto Not able to download Pro Version

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #111231
    Lawrence Hale
    Participant

    I bought this theme on the August 1 of this year and I am still not able to download load it when I click on the link in the dashboard it gives me the following error message “You must have an active subscription to AcmePhotoPro in order to download this file” You keep sending me the same email over and over again and it still does not allow me to download it. I have even contacted your email that was giving to me from fastspring and haven’t had a response from you on that. At this time I guess I will have to kiss my money goodbye.

    Thanks for everything
    Larry

    #111282
    acmesupports
    Keymaster

    Dear Lawrence,
    Please email us at [email protected] about this issue along with your order ID.

    Best Regards!

    #111408
    Carmen Morillo
    Participant

    Saludos Lawrence,

    Nos ha pasado lo mismo, supongo que nos han estafado, pues le he dejado miles de mensajes y reporte y lo que aparecen son mensajes automaticos, como es posible.

    Estoy a la espera que el equipo de soporte de Acmethemes me de una respuesta, el cliente se me ha molestado porque no he podido hacerle la entrega de su página, pues sigo esperando que me puedan habilitar en bendito enlace para descargar.

    #111413
    acmesupports
    Keymaster

    Dear Carmen,
    You can check your My Account page. Please email us at [email protected] about this issue along with your order ID.

    Best regards!

Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.