Best Premium and Free WordPress Themes › Forums › Feminine Style Pro › unable to download the file
- This topic has 5 replies, 3 voices, and was last updated 1 month ago by
acmesupports.
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AuthorPosts
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July 14, 2024 at 8:30 am #110883
Wilma Vervoort
ParticipantAlthough my payment went thru yesterday already, I still don’t have access to the Feminine Pro-template I bought yesterday.I keep on getting this message:
You must have an active subscription to Feminine Style Pro in order to download this file.I need to work on the website this weekend because only this weekend I have access to a person who can assist me. Please fix this asap.
Wilma Vervoort
July 15, 2024 at 12:58 pm #110902acmesupports
KeymasterDear Wilma,
Please email about your issue in email along with your Order id.Best Regards!
July 26, 2024 at 2:49 pm #111039Carmen Morillo
ParticipantSaludos,
Me pasa lo mismo, hace dos días compré un tema y aún no he podido descargar el archivo, honestamente el soporte no me ha respondido para solucionar esta situación.
Aqui el mensaje que sale:
Debe tener una suscripción activa a SuperMagPro para poder descargar este archivo.Cuando entro dice que la suscrpción esta activa.
Espero me puedan resolver, de lo contrario favor hacer la devolución.
July 29, 2024 at 1:08 pm #111096acmesupports
KeymasterDear Wilma,
Please write your issue in English.Best Regards!
August 1, 2024 at 10:24 pm #111197Carmen Morillo
ParticipantGreetings,
The same thing happens to me, several days ago I bought a theme and I still haven’t been able to download the file, honestly the support has not responded to me to solve this situation and all the emails they send me tell me the same thing and I can’t download.
Here is the message that sells:
You must have an active SuperMagPro subscription to be able to download this file.When you enter it says that the subscription is active.
I hope you can resolve it, otherwise please return it.
August 2, 2024 at 10:19 am #111204acmesupports
KeymasterDear Wilma,
Please email us at [email protected] and let us know your email address.Best Regards!
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