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Dear dominique,
Please find the zip file of the latest version of the theme on your My Account page if you have bought the theme within 1 year.Best Regards!
Dear dominique,
Can you also update the theme to its latest version and check if it solves the issue?
Best Regards!Dear dominique,
Please deactivate some unnecessary plugins and check if it solves the problem.Best Regards!
Dear Dominique,
Please send us an email again at [email protected] or [email protected]. We shall check it.Best Regards!
Dear Dominique,
If you can send us your site URL, admin username, and password at [email protected] we will try to import demo data on your site as free services.Best Regards!
Dear Sport,
If you can send us your site URL, admin username, and password at [email protected] we will try to import demo data on your site as free services.Best Regards!
Dear Dan,
We need your site URL, to observe your issue and provide you with possible solutions.Best Regards!
Dear Dan,
If you can provide us with your site URL, we will observe and provide you with possible solutions.Best Regards!
Dear Piercing,
If you can email us with your site URL, admin username, and password at [email protected] we shall check the issue.Best Regards!
Dear Piercing,
Please update the theme or WordPress to its latest version and check if it solves the issue.Best Regards!
Dear Andrea,
Please send your screenshot in an email at [email protected]?Best Regards!
Dear Coracoach,
If you can provide us with your site URL, we will observe and provide you with possible solutions.Best Regards!
Dear Andrea,
We have checked your site. It seems that the sub-menu doesn’t have any problem. Please check it or send a screenshot of the exact issue.Best Regards!
