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fdarnParticipant
I did email them three times. When are they going to respond?
fdarnParticipantYOUR theme is not on my site anymore. I had to purchase a NEW theme from somebody else, The new theme is similar to your theme. Your theme is not fixed. I tried it yesterday. Can I please have a refund?
fdarnParticipantI have updated to version 3.1.1. The problem is still not fixed. I need to purchase a theme from someone else so I can develop my clients site. I do not have time to wait for you to fix this problem. Can I have a refund please?
fdarnParticipantI downloaded an installed the latest version of the theme. I do not have any plugins installed. The menu is still not working properly. It’s a clean install on a clean database. The Submenu opens at the top and cannot be clicked, because when we move the mouse to the submenu tab, the menu closes. I sent another message with screenshots to show this probblem. Please check your pending messages.
fdarnParticipantHello,
Did you get my previous messages?fdarnParticipantThank you. I have sent an email. I look forward to the reply.
fdarnParticipantThank you. It’s working now. I think it was a caching issue because I didn’t do anything to fix it.
fdarnParticipantThank you for your reply. That is what I did. It is not working. See screenshot.
https://prnt.sc/mKyw2E3v8wTgJune 13, 2022 at 1:51 pm in reply to: Theme is not compatible with Page Builder by Site Orgin #102683fdarnParticipantI am still waiting for a reply. Your email said someone would respond 4 days ago. Your theme broke when WordPress upgraded. I have been emailing you about this for 3 months. Please fix it. I have 4 clients who use this theme. It needs to be fixed.
June 9, 2022 at 3:10 am in reply to: Theme is not compatible with Page Builder by Site Orgin #102612fdarnParticipantI am still waiting for your developers to fix this problem. I have been waiting for 3 months. I need this fixed.
May 30, 2022 at 1:36 pm in reply to: Theme is not compatible with Page Builder by Site Orgin #102519fdarnParticipantHello,
Please log back into my site and go to Appearance>Customize.
I can not customize the site even when page builder is deactivated.
I have 4 clients who use this theme. I do not want to rebuild all 4 sites.
This problem started with WordPress’ most recent upgrade.
It happens only on this theme. It needs to be fixed.May 18, 2022 at 6:46 pm in reply to: Theme is not compatible with Page Builder by Site Orgin #102393fdarnParticipantHello,
I am still waiting for this issue to be resolved. Why is it taking so long? I have been waiting over a month now.Fred
May 12, 2022 at 12:06 pm in reply to: Theme is not compatible with Page Builder by Site Orgin #102348fdarnParticipantHello,
I have not heard back from you in weeks after I sent login info to my sent in email. I am still having this issue.Thank you
April 18, 2022 at 2:12 pm in reply to: Theme is not compatible with Page Builder by Site Orgin #102082fdarnParticipantI just tried to post the screenshots in here and it didn’t work. Please tell me how to do that.
the email address is [email protected] and I sent the email to [email protected]April 17, 2022 at 12:28 pm in reply to: Theme is not compatible with Page Builder by Site Orgin #102072fdarnParticipantHello,
I have not received an answer on this. Did you receive my email? -
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