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Hi,
As you indicated in the forum reply, I access My account but when I try to download the zip file I get the message “You must have an active subscription to Medical Circle Pro in order to download this file.” Please tell me how I can get the file. The Order ID is ACMEIT241022-4882-49109. Thanks in advance. Also I sent an email to [email protected] with the same info. ThanksJavier
The same thing happens to me, Yesterday I bought a Medical Circle Pro theme and I still haven’t been able to download the file.
Here is the message that I am getting wwhen try to download the file:
“You must have an active SuperMagPro subscription to be able to download this file.”When you enter it says that the subscription is active.
what can I do?
Viewing 2 posts - 1 through 2 (of 2 total)