Forum Replies Created
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AuthorPosts
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krisanthya
ParticipantI am posting to let people know how support helps you!
There have been at least 5 emails to them also they had replied to my email and yet asking for my reply.
#acmethemes #supportfail #makeviral #reviewsacmethemekrisanthya
ParticipantIm still waiting for a reply! Just a FYI for anyone who uses #acmethemes I have stayed up in my time zone Central time to their time zone trying to reach support which is non existent live support! I am going on over a week for help with a paid pro theme.
krisanthya
ParticipantI have 3 times with screen shots! Still waiting a week later.
krisanthya
ParticipantI don’t know how long this is suppose to take to figure out the issue. But it has not worked in weeks kind of hard to run any business. I have not heard one word even on what the renewal I paid for is for clearly not support. The webpage says support great I haven’t seen that!
krisanthya
ParticipantWell that update did not fix a thing. Still can’t reach support via chat this has got to be the worst customer service ever
krisanthya
ParticipantI take that back. I might have a old one I see a different version in a different area of I see 1.0.3 but let me try that I that what the yearly subscription is? It just keeps it updated
krisanthya
ParticipantIt is on the latest version 3.0.5 and I use the web browser to update and do everything with it.
krisanthya
ParticipantYes I had done that already a few times and cleared cache. And some reason I can’t even get the bubble for text support.
krisanthya
ParticipantHips it has the https I don’t know if that matters to pull up. Thank you
krisanthya
ParticipantIt’s http://www.premiercustomcurbing.com but I had to change menu from pulldown bar to just each page right now. Cause it wasn’t working and I had no idea why.
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