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krisanthyaParticipant
I am posting to let people know how support helps you!
There have been at least 5 emails to them also they had replied to my email and yet asking for my reply.
#acmethemes #supportfail #makeviral #reviewsacmethemekrisanthyaParticipantIm still waiting for a reply! Just a FYI for anyone who uses #acmethemes I have stayed up in my time zone Central time to their time zone trying to reach support which is non existent live support! I am going on over a week for help with a paid pro theme.
krisanthyaParticipantI have 3 times with screen shots! Still waiting a week later.
krisanthyaParticipantI don’t know how long this is suppose to take to figure out the issue. But it has not worked in weeks kind of hard to run any business. I have not heard one word even on what the renewal I paid for is for clearly not support. The webpage says support great I haven’t seen that!
krisanthyaParticipantWell that update did not fix a thing. Still can’t reach support via chat this has got to be the worst customer service ever
krisanthyaParticipantI take that back. I might have a old one I see a different version in a different area of I see 1.0.3 but let me try that I that what the yearly subscription is? It just keeps it updated
krisanthyaParticipantIt is on the latest version 3.0.5 and I use the web browser to update and do everything with it.
krisanthyaParticipantYes I had done that already a few times and cleared cache. And some reason I can’t even get the bubble for text support.
krisanthyaParticipantHips it has the https I don’t know if that matters to pull up. Thank you
krisanthyaParticipantIt’s http://www.premiercustomcurbing.com but I had to change menu from pulldown bar to just each page right now. Cause it wasn’t working and I had no idea why.
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