Forum Replies Created
-
Posts
-
Dear Acme Support,
my knoledge of code in “null”, so using WordPres I never touch the Editor or never activate any http://FTP.. I would enter immediately on troubles :-)!
Anyway I followed your suggestion to disactivate all plugins and now it works!!
I am happy for this, but on the other side… how I can use yoour theme without using plugins…?? it is very difficult.
Have you the list of the “forbidden plugins”? Or which are the “allowed” plugins?Best
GaetanoDear Acme Support,
sorry if I made confusion to you, but I have 2 Amce licences:
1.the first is free and is on “ekho.it” (this is already online and this was the reason for showing you the problem.. http://www.ekho.it)
2.the second licence is “Corporate Plus Pro” (Order number 105998263281, from 23rd of august 2016), but this is NOT yet online but only on localhost. Since the problem was the same on both licences I sent you the online URL of the free version… sorry for this.Moreover I have to underline that I do not inserted any custom code on the Appearance > Customize > Layout/Design Options > Custom CSS. I used yours, without solve the problem.
Now I hope to have clarified to you the confusion, but the problem is still there and really I need your support in order to solve it since I have to to online asap.
Looking forward to hearing from you
GaetanoDear Acme Support,
thanks for your reply, I followed your instructions but this does not solve the problem as you can see on http://www.ekho.it, where I inserted your CSS code.Please can you suggest me some possible solution?
Looking forward to hearing from you.
Gaetano
