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On the pages I sent the layout is perfect for the first 8 stories but after that it goes really wonky. I haven’t installed anything new that is affecting it as far as I can see.
I am also now having a problem in that the acme resize is not sorting the pictures so the home page layout is looking ropey too.
Can you recommend a way of ensuring it does it’s thing.
Thanks
Lisa
I was using the correct child themes with the correct parent themes. I have spoken extensively on live chat and sent emails to you. I have also set up user profile for you to look which I sent by email last week.
Essentially my site
has been running well using supermagpro for months.I tried to update it to 1.2.3 and the site went very wonky. its display was incorrect, menu out, news ticker out, footer missing etc etc
I reloaded backup and have taken a staging copy of the site to
http://staging.spotty-quartz.flywheelsites.com/
user : flywheel
pass: innate-laughI have since tried downloading and running a fresh copy of supermagpro1.2.3 and its display was still not correct. I deleted my own child theme and used your fresh download child theme, thinking i could remake the changes we were using and the faults were worse.
As an experiment I downloaded your supermag themse and used it as the theme and the display was perfect. Even the dropdown glitch was fixed
I have sent you logins to the staging site and hope you can help me sort it out.
I have lost hours on this which is extremely disappointing particularly on a paid theme which worked so well for us until now.
Please get back to me soon
Thanks
Lisa
I have deleted and reinstalled the supermagpro-1.2.3 using a new download of the theme from your site and the same errors occurred when it was activated. I have now installed the free supermag theme and the site is running fine, it has even fixed the issues I was having with the dropdown menu. The free supermag theme gives me an option to upgrade to supermagpro – is this a different supermagpro? The thumbnail is predominantly blue where my supermagpro the thumbnail is predominantly orange.
best
Lisa
I can switch between the child and parent supermag theme in SuperMagProVersion: 1.2.1 before the update the parent theme to 1.2.3 and all works fine. I look forward to hearing from you.
All my changes were in the child theme. I have just tried again to upgrade the supermagpro parent theme – it has made the same mess – Here is what it did look like. http://www.ridgeway-online.com
here’s what it looks like after I upgrade the parent theme in my staging site to 1.2.3 http://staging.spotty-quartz.flywheelsites.com/ user: flywheel password: innate-laugh
please help.
Thanks for that, it worked.
Sadly I then updated the theme as you suggested and despite the fact that we are running a child theme it knocked the layout and settings badly.
I have restored a backup – the site should look like this http://www.ridgeway-online.com/
After the update to the theme it looked like this https://get.google.com/albumarchive/103894347084857735418/album/AF1QipMuNWxb5YRo8b4lZsHpEidqYaosfkgCk4wJZmlD?authKey=CKSv8oq08ZbR6wE
I would really appreciate some help as to how to get the update successfully in place.
Thanks
Lisa
